CHANGE MANAGEMENT FOR DIGITAL TRANSFORMATION
Online short course
Learn how to effectively manage the challenges set in motion by digital transformation
6 weeks, excluding orientation.
4–6 hours of self-paced learning per week, entirely online.
Email: nusonline@getsmarter.com
Call: +65 3129 6611
ABOUT THIS COURSE
Digital transformation is imperative for business success, but transformation can be unsettling for employees. Seamless change management is critical to getting your team’s buy-in, mitigating risk and creating a culture that enables sustainable change.
This Change Management for Digital Transformation online short course from the National University of Singapore (NUS) Advanced Computing for Executives (ACE) will enable you to best gauge your organisation’s preparedness for a digital change, and plan for it in a way that considers and manages its impact on all stakeholders. Over six weeks, you’ll gain a robust framework to help you identify areas of your business that require change management, and analyse the organisational and people-related risk areas brought about by digital transformation.
On completion of this course, you'll walk away with a tailored digital transformation change plan to successfully manage and sustain change in your company and increase buy-in at the individual, team and organisational level.
WHAT THIS COURSE COVERS
Throughout the six weeks of this course, you’ll gain an in-depth understanding of what areas in your organisation are changing and how that change is being managed. You’ll discover how to create a compelling change narrative for your business that inspires, motivates and increases buy-in, while assessing the potential gaps and opportunities in your company’s preparedness and capacity for change. Next, you’ll learn how to develop a change plan for a digital project within your business, and evaluate its change metrics and key performance indicators. Finally, you’ll leave the course with a digital culture plan to help you sustain change in your organisation.
A POWERFUL COLLABORATION
The National University of Singapore (NUS) Advanced Computing for Executives (ACE) has partnered with digital learning expert GetSmarter to take its transformative education and multidisciplinary research online. In keeping with its mission to educate, inspire and transform, NUS hopes to equip participants worldwide with the knowledge and skills to shape a better tomorrow.
About NUS
Founded in 1905, NUS started with just 23 students. Over 100 years later, it has established itself as Singapore’s flagship university, with a continued commitment to academic excellence and the betterment of society as a whole. As a future-focused university with innovation at the core of its values, NUS strives to prepare individuals for a future that demands resilience and adaptability.
About ACE
Aimed at equipping business leaders and information communication technology (ICT) professionals with the skills to thrive in the digital world, ACE focuses on emerging technology and how organisations can harness it to gain a competitive edge. As part of the NUS School of Computing, ACE gives participants an opportunity to learn about the technologies transforming business and society, with insights from leading researchers and practitioners.
About GetSmarter
GetSmarter, a 2U, Inc. brand, partners with the world's leading universities and institutions to select, design and deliver premium online short courses with a data-driven focus on learning gain.
Technology meets academic rigour in GetSmarter’s people-mediated model, which enables lifelong learners across the globe to obtain industry-relevant skills that are certified by the world’s most reputable academic institutions.
As a participant, you will also gain unlimited access to 2U’s Career Engagement Network at no extra cost. This platform will provide you with valuable career resources and events to support your professional journey. You can look forward to benefits including rich content, career templates, webinars, workshops, career fairs, networking events, panel discussions and exclusive recruitment opportunities to connect you with potential employers.*
*Some of these events may be virtual due to COVID-19 pandemic restrictions.
WHAT YOU’LL LEARN
You’ll be welcomed to the course and begin connecting with fellow participants, while exploring the navigation and tools of your Online Campus. Be alerted to key milestones in the learning path, and review how your results will be calculated and distributed.
You’ll be required to complete your participant profile, confirm your email address for the delivery of your digital certificate and submit a digital copy of your passport/identity document.
Please note that module titles and their contents are subject to change during course development.
Consider the impact of digital disruption on organisations and recognise why new change management approaches are critical for digital transformations.
- Identify the key elements and types of digital transformation
- Indicate why change management is critical for successful digital transformation
- Discuss what needs to change in an organisation to achieve digital transformation
- Explain why traditional change management models are no longer relevant
- Determine what is changing in your organisation, and how that change is managed
Learn how to develop a compelling change narrative for your organisation.
- Discuss the roles, competencies and capabilities of a good digital leader
- Indicate why a digital transformation change narrative is important
- Determine the key elements of a compelling change narrative
- Examine the structure and flow of a compelling change narrative
- Construct a compelling change narrative for your organisation
Discover how change management concepts and frameworks can be used as tools to assess your organisation’s readiness for change.
- Review key components of the change readiness framework
- Identify the structures, systems, processes and stakeholders that enable digital transformation change governance
- Determine the roles and responsibilities of change networks in digital transformation
- Articulate how an organisation can plan its resources to enhance its change readiness
- Evaluate your organisation's preparedness for change
Learn how to design a change plan for your digital transformation.
- Review the change management framework
- Apply the stakeholder analysis framework to a digital project
- Investigate how to overcome barriers to behavioural change
- Diagnose the challenges associated with agile change management
- Design a change plan for a digital project within your organisation
Learn about the importance of monitoring and measuring change at different levels for successful digital transformation.
- Recognise why monitoring and measuring change at different levels is important for successful digital transformation
- Identify the key dimensions of change measurement
- Choose change measurement tools and techniques for digital transformation initiatives
- Determine the change metrics and key performance indicators for your digital transformation initiatives
Explore how building a digital culture in your organisation is critical to sustain change.
- Identify the core elements of a digital culture
- Determine why establishing a digital culture is important for digital transformation
- Investigate the challenges of building a digital culture in an organisation
- Assess the digital culture within your organisation
- Write an action plan to enable change efforts to be sustained within your organisation
WHO SHOULD TAKE THIS COURSE
This course will help executives make their vision of digital transformation a reality, and enable them to plan, manage and monitor external stakeholder expectations effectively. Leaders who want to understand the negative effects change can have on employees and how best to avoid these will benefit from learning how to keep their business running successfully while ensuring their employees are happy and motivated. Professionals will also be equipped with an understanding and appreciation of what it takes to implement and manage digital change that lasts.
This course is for you if you want to:
Mitigate the risks of change
Discover new approaches to successfully manage the change required for effective digital transformation.
Lead a digital transformation
Develop plans to effectively initiate and manage change projects in your business context.
Lead change that lasts
Measure the effectiveness of your change plan using change metrics and key performance indicators.
Ensure company-wide support
Formulate compelling change narratives that motivate and increase stakeholder buy-in within your organisation.
ABOUT THE CERTIFICATE
Earn a digital certificate of professional achievement from the National University of Singapore (NUS) Advanced Computing for Executives (ACE) as recognition of your newly developed skills.
Assessment is continuous and based on a series of practical assignments completed online. In order to be issued with your digital certificate, you’ll need to meet the requirements outlined in the course handbook. The handbook will be made available to you as soon as you begin the course.
Your digital certificate will be issued in your legal name and sent to you upon successful completion of the course, as per the stipulated requirements.
WHO YOU’LL LEARN FROM
These subject matter experts from NUS guide the course design and appear in a number of course videos, along with a variety of industry professionals.
Your Course Co-Convenors
Dr Yong Hsin Ning
Founder and Managing Director, The Biz Lab; Director and Co-Founder, Change Voyage Consulting Pte Ltd
Stacey Huang
Director and Co-Founder, Change Voyage Consulting Pte Ltd
HOW YOU’LL LEARN
Every course is broken down into manageable, weekly modules designed to accelerate your learning process through diverse activities:
- Work through your downloadable and online instructional material
- Interact with your peers and learning facilitators through weekly class-wide forums and reviewed small group discussions
- Enjoy a wide range of interactive content, including video lectures, infographics, live polls and more
- Investigate rich, real-world case studies
- Apply what you learn each week to quizzes and ongoing project submissions, culminating in a digital culture plan to sustain change in your organisation
YOUR SUCCESS TEAM
GetSmarter, with whom NUS is collaborating to deliver this online course, provides a personalised approach to online education that ensures you’re supported throughout your learning journey.
Head Tutor
A subject expert who’ll guide you through content-related challenges.
Success Advisor
Your one-on-one support, available during university hours (8am–5pm SST), to resolve technical and administrative challenges.
Global Success Team
Available 24/7 to solve your tech-related and administrative queries and concerns.
TECHNICAL REQUIREMENTS
Basic requirements
In order to complete this course, you’ll need a current email account and access to a computer and the internet, as well as a PDF Reader. You may need to view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word or Excel.
Browser requirements
We recommend that you use Google Chrome as your internet browser when accessing the Online Campus. Although this isn’t a requirement, we’ve found that this browser performs best for ease of access to course material. This browser can be downloaded here.
Additional requirements
Certain courses may require additional software and resources. These additional software and resource requirements will be communicated to you upon registration and/or at the beginning of the course. Please note that Google, Vimeo and YouTube may be used in our course delivery, and if these services are blocked in your jurisdiction, you may have difficulty in accessing course content. Please check with an Enrolment Advisor before registering for this course if you have any concerns about this affecting your experience with the Online Campus.
